Return Policy

RETURN POLICY

30-Day Return Window We accept returns within 30 days of the delivery date. To be eligible for a return, items must be unused, in their original condition, and in original packaging.

How to Initiate a Return Email support@wiredera.com with your order number and reason for return. Our team will respond within 24-48 business hours with return instructions. Do not ship items back without receiving return authorization first. Unauthorized returns may not be processed.

Return Shipping Return shipping costs are the responsibility of the customer. We recommend using a trackable shipping method, as we cannot process refunds for returns lost in transit.

Refunds Once we receive and inspect your return, refunds are processed within 5-7 business days to your original payment method. Please allow an additional 3-5 business days for the refund to appear on your statement, depending on your bank or payment provider.

Non-Returnable Items Items that show signs of use, damage, or tampering are not eligible for return. Items returned without original packaging may be subject to a restocking fee or declined.

Defective or Damaged Items If your item arrives defective or damaged, contact us within 7 days of delivery with photos. We will provide a replacement or full refund at our discretion at no additional cost to you.

Exchanges We do not offer direct exchanges at this time. If you need a different variant, please return your original order and place a new one.